What is the minimum order quantity?
100 pieces per design for most product lines, and 500 pieces for claw machine toys. That is 100 of one design in one colourway, not 100 split across a range. If you need fewer for a crowdfunding pilot, ask — we can sometimes run 50 at a higher unit price.
How much does a sample cost?
Between USD 80 and USD 250 depending on complexity, which covers pattern drafting, fabric and the labour to sew a one-off. The fee is refunded against your bulk order. Courier is about USD 30–50.
How long does everything take?
A quote in 12 working hours, a sample in 7–10 days, and bulk production in 25–35 days after you approve the sample. Add shipping: 3–6 days by express, 25–40 days by sea.
What artwork do you need?
Anything readable. Vector files (AI, PDF, EPS) are ideal, layered PSD is fine, and a clear photo of a hand drawing works. If the design is not symmetrical, send front, back and side views.
Can you copy an existing toy?
We can reproduce a toy you own the rights to, and we will draft a pattern from a physical sample you send us. We do not copy other companies' licensed characters or another buyer's design.
Are the toys safe for children?
Yes. We build to EN71 and ASTM F963 as standard: locked safety eyes pull tested to 90 N, reinforced seams, needle detection on every unit and PP fill that meets EN71-3. Third-party lab reports from SGS, BV or Intertek can be arranged at cost.
Can you put my logo on it?
Yes — embroidered, printed, sublimated or as a woven label sewn into the seam. Hangtags, care labels, barcode stickers and printed polybags are all made here too.
What does it cost?
A 10 cm keychain at 1,000 pieces is typically USD 1.20–2.50. A 20 cm stuffed animal at 500 pieces is typically USD 4–8. Size, fabric, number of colours and quantity move the price more than anything else, so send a drawing for a real number.
How do I pay?
30% deposit to start production, 70% after you approve the pre-shipment photos. Bank transfer for bulk orders; PayPal or credit card for sample fees. We invoice in USD or EUR.
Do you handle shipping and customs?
Yes. We quote EXW, FOB Shenzhen or DDP to your address. On DDP the price includes freight, duty and customs clearance, so nothing arrives with an unexpected bill.
What if the goods are wrong?
Send photos. If units do not match the approved sample we remake them or credit them — our fault, our cost. That is also why we send pre-shipment photos for written approval: it is much cheaper to fix a problem before the carton is sealed.
Will you sign an NDA?
Yes, before you send artwork if you prefer. Unreleased designs are not photographed for our own use, and nothing goes on this website without written permission.